Herbal tea, also called herbal infusion or tisane, is made from dried flowers, herbs, fruits, and roots rather than tea plant leaves. Unlike regular tea (black, green, white), herbal tea is naturally caffeine-free and offers unique health benefits depending on the herbs used.

Yes, all our herbal teas are certified organic. We source from trusted suppliers who follow strict organic farming practices without synthetic pesticides, herbicides, or fertilizers. Each batch is tested for quality and purity.

Herbal teas offer various benefits depending on the blend: chamomile aids sleep, peppermint aids digestion, ginger reduces nausea, turmeric supports immunity, and hibiscus may help with blood pressure. Always consult a healthcare provider for medical concerns.

Most herbal teas are safe, but some should be avoided during pregnancy. We recommend consulting your doctor or midwife before consuming herbal tea while pregnant. We can provide detailed ingredient lists for your healthcare provider's review.

Yes, many herbal teas are safe for children. Mild herbal teas like chamomile, rooibos, and fruit infusions are generally safe. For children under 5, always dilute and use small portions. Consult a pediatrician for specific health concerns.

We partner with organic farms across different regions worldwide, depending on the herb. Each supplier is vetted for organic certification, quality standards, and sustainable farming practices. We visit farms regularly to ensure consistency.

All herbs are tested for potency and contaminants before packaging. We use airtight, opaque packaging to preserve freshness and prevent oxidation. Products are stored in cool, dry conditions and labeled with harvest dates.

We offer a 30-day satisfaction guarantee. If you're not happy with your purchase, you can return unopened or opened products for a full refund. No questions asked. Your satisfaction is our priority.

No. All our herbal teas are 100% pure herbs with no artificial flavors, colors, sweeteners, or additives. What you see in the ingredient list is what's in the package—nothing more.

Properly stored herbal tea stays fresh for 6-12 months in a cool, dry place away from sunlight and moisture. Transfer to airtight containers for longer shelf life. Over time, the potency may decrease, but quality remains safe.

We offer standard shipping (5-7 business days) and express shipping (2-3 business days). Rates vary by location. Free shipping available on orders over $50. International shipping to selected countries also available.

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location. International orders may be subject to customs duties depending on your country's regulations.

Absolutely! You'll receive a tracking number via email once your order ships. You can use this to monitor delivery status on your carrier's website in real-time.

Yes, we use industry-standard SSL encryption and PCI-DSS compliance to protect all payment information. We never store full credit card details on our servers. All transactions are secure and encrypted.

Yes! Our monthly subscription service delivers fresh herbal tea to your door automatically. Subscribers enjoy 15-20% discounts and can customize their selection each month. Cancel anytime with no penalties.

Steep 1 teaspoon (or 1 tea bag) in 8 oz of hot water (195-212°F) for 5-10 minutes, depending on the blend. Longer steeping creates stronger flavor and more benefits. You can resteep most herbal teas 2-3 times.

Most herbal teas are best brewed at 195-212°F (90-100°C). Boiling water is fine for most blends. Delicate flowers may be steeped at slightly lower temperatures (190°F) to preserve color and flavor. Our packages provide specific temperature recommendations.

Typical steeping time is 5-10 minutes. Some teas are ready in 3 minutes, while stronger blends may need 10-15 minutes. Longer steeping increases strength but may also increase bitterness. Experiment to find your preference!

Yes! Most herbal teas can be resteeped 2-3 times. Second and third infusions often develop different flavor profiles. Some people prefer the gentler taste of second steepings, especially in the evening.

Absolutely! Cold brewing creates a smooth, mellow flavor. Place tea in cold water and let steep for 6-12 hours in the refrigerator. Cold herbal tea is refreshing and perfect for warm days.

Chamomile, passionflower, valerian root, and lavender are popular choices for better sleep. They contain compounds that promote relaxation. Brew 30-60 minutes before bedtime for best results.

Peppermint, ginger, fennel, and lemon balm support healthy digestion. They can help with bloating, cramping, and overall digestive comfort. Drink after meals for best benefits.

Echinacea, elderberry, ginger, turmeric, and astragalus are known for immune-supporting properties. Regular consumption as part of a healthy lifestyle may help maintain overall wellness.

Chamomile, lemon balm, passionflower, and ashwagandha are calming options. These teas contain compounds that may help relax the nervous system and promote emotional balance.

Rooibos, hibiscus, and green tea contain antioxidants that support skin health. Many people drink these regularly as part of their wellness routine. Results vary by individual.

Most of our teas are naturally hypoallergenic. However, some people may be sensitive to specific herbs. We provide complete ingredient lists so you can check for potential allergens. Contact us if you have specific allergies.

Yes, all our herbal teas are naturally gluten-free. However, they may be processed in facilities that handle gluten-containing products. If you have severe gluten sensitivity, contact us for detailed safety information.

Some herbs may interact with medications. For example, herbal teas with certain ingredients may affect blood thinners or heart medications. Always consult your doctor or pharmacist before consuming herbal tea if you're on medications.

Most herbal teas without added sugar are safe for diabetics. Some like cinnamon and fenugreek may support blood sugar management. Always choose unsweetened options and consult your healthcare provider.

Contact our customer service with your allergies, and we'll help you find safe alternatives. We maintain detailed allergen information and can recommend blends tailored to your needs.

Yes! We offer both pure single-herb teas and pre-blended combinations. Our flavored teas use natural essential oils and dried fruit pieces—never artificial flavors. Popular blends include Sleepy Time, Digestion Support, and Immunity Boost.

Yes! Many customers create personalized blends. Contact our team with your preferences, and we'll help you craft the perfect mix. Minimum order quantities apply for custom blends.

Popular combinations include: ginger + lemon + honey, chamomile + lavender + rose, peppermint + spearmint + lemon, and hibiscus + rosehips + berry. We're happy to suggest pairings based on your taste preferences.

Yes, we use eco-friendly packaging made from recyclable or compostable materials. Our tea bags are plant-based with no plastic. We're committed to reducing our carbon footprint through responsible sourcing and sustainable farming partnerships.

We prioritize fair trade partnerships with our farmers. We pay above-market rates and work directly with farms to ensure ethical treatment and sustainable livelihoods. Transparency in our supply chain is important to us.

Our boxes, tea bags, and labels are all recyclable or compostable. We encourage customers to compost used tea bags (remove staples first) or recycle packaging. Check local guidelines for proper disposal.

Store in airtight containers away from light, heat, and moisture. Glass jars with tight lids work well. Keep away from the stove and direct sunlight. Properly stored tea maintains quality for 6-12 months.

Herbal tea doesn't truly "expire," but potency decreases over time. If stored properly, it remains safe to drink for years, though flavor and benefits gradually diminish. Use within 12 months for best quality.

If herbal tea smells moldy, musty, or unusual, don't drink it. This indicates exposure to moisture. Contact us immediately with a photo, and we'll replace your order. Proper storage prevents this issue.

Browse our three membership tiers, select your preferred plan (Basic, Premium, or VIP), and choose monthly or annual billing. Complete your profile setup in less than 5 minutes, and you'll have instant access to all member benefits!

Yes! We offer volume discounts for bulk purchases (10+ units). Contact our sales team at bulk@[website].com for pricing on large orders or wholesale inquiries.

Absolutely! We offer gift packaging and options to include a personalized message. Gift sets are available with popular herbal tea combinations. Perfect for tea lovers!

Yes! Our loyalty program rewards repeat customers with points on every purchase. Earn points toward discounts, free products, and exclusive access to limited-edition blends.

Contact us immediately with photos of the damage. We'll replace the product or issue a refund right away. We take product quality seriously and want to ensure you receive items in perfect condition.

Yes, we offer wholesale options for retailers and businesses. Contact our wholesale team for pricing, minimum orders, and partnership opportunities. Let's grow together!

Our membership provides exclusive benefits: monthly tea selections, 20% discount, free shipping on all orders, early access to new blends, and invitations to special events. Members save significantly with regular purchases.

Visit our membership page and select your tier: Basic ($9.99/month), Premium ($19.99/month), or VIP ($29.99/month). Each level offers different benefits and monthly selections. Cancel anytime.

Yes! You can pause your membership for up to 3 months without losing your status or benefits. Simply manage your account settings or contact customer service.

Members can customize their monthly selection or skip a month. Contact us before the shipping date to make changes. We want you to love what you receive!

Absolutely! 30-day money-back guarantee on all orders. If unsatisfied, cancel or request a refund. We're confident you'll love our teas and service!